Mexican TrainSupport
Email support@awesomeosity.com and a person will reply.
Please say it’s about Mexican Train, and include your device model, its iOS or Android version, and what happened. For an online match, your display name helps us find it.
Requirements
- iPhone or iPad, or an Android phone or tablet.
- Solo and pass-and-play games work offline. Online play needs an internet connection and Sign in with Apple or Google.
Playing online
Open the online section of the app and sign in with Apple or Google. Your Mexican Train account is separate from our other games, even with the same sign-in. To get notified when it’s your turn, allow notifications when asked, or later in your device’s Settings.
Membership and purchases
Every new player gets a seven-day free trial. After that, a membership keeps the game open: $0.99 a month, $9.99 a year, or $19.99 once for life. The App Store or Google Play handles billing, cancellation and refunds.
- Restore a purchase on a new device from the app’s Membership screen, signed in to the same Apple Account or Google account that bought it.
- Cancel a subscription: on iPhone or iPad, apps.apple.com/account/subscriptions; on Android, play.google.com/store/account/subscriptions. A subscription renews automatically until you cancel it there.
- Refunds: Apple at reportaproblem.apple.com; Google Play through your order history.
Deleting your account and data
To delete your online account, go to Play Online → Account → Delete account. It takes effect immediately; finished matches remain for your opponents, shown as “Deleted player”. Uninstalling the app removes everything it stored on your device. See the privacy policy for exactly what is kept and for how long.
Reporting a player
Block them in the app, then email us with their display name and when it happened.